McLernons' Terms and Conditions
Monthly sales and specials
TERMS & CONDITIONS:
- Cash and Carry: Payment in full within 24 hours of order being received. If payment is not received the goods will be deemed not sold and will be available for sale again.
- Does not apply to delivery or assembly services
- Does not apply to custom made furniture
- Normal credit card fees apply
Best Price Guarantee
TERMS & CONDITIONS:
- Product must be of the same or similar quality. (Eg 25mm top, solid backs, etc).
- Competitors quote must be their standard price not a special discount.
- Competitors quote must be in writing and not more than 7 days.
- Cash, credit card, company or bank cheques only. No CODs or credit.
REFUNDS AND RETURNS:
- We are not required to provide a refund or replacement if you change your mind.
- But you can choose a refund or exchange if an item has major problem This is when the item:
- has a problem that would have stopped someone from buying the item if they had known about it
- is unsafe
- is significantly different from the sample or description
- doesn't do what we said it would, or what you asked for and can't be easily fixed.
- Alternatively, you can choose to keep the item and we will compensate you for any drop in value.
- If the problem is not major, we will repair the item within a reasonable time. If it is not repaired in a reasonable time you can choose a refund or replacement.
- Please keep your proof of purchase - eg your receipt.
3 STEPS TO FOLLOW FOR GREAT DELIVERY:
Before ordering, please carefully check that the items that you plan to purchase will fit into the intended space in your home:
- Check the dimensions of the space in which the product will be placed:
- Allow for skirting boards especially in recesses, door or window frames, and headroom under any unusual spaces such as sloping roofs.
- When ordering an item remember to consider your Product’s size when opened.
- Product dimensions shown are taken from the largest or widest point H = Height, W = Width, D= Depth.
- Measure any staircases, doorways or corridors the Product will have to pass through, including space for manoeuvring and turning:
- This is especially important on bulky Products as they require extra space for manoeuvering during delivery and so all measurements should be carefully checked.
- To protect your Products, wherever possible we deliver into the delivery address fully boxed and packaged.
- Please let us know at time of order if there are any access restrictions or special needs, which must be considered to ensure a successful delivery.
- Our delivery vehicles can be large. Please check that they can gain safe and ample access to or immediately adjacent to the delivery address.