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McLernons' Terms and Conditions

Monthly sales and specials

TERMS & CONDITIONS:

  • Cash and Carry: Payment in full within 24 hours of order being received. If payment is not received the goods will be deemed not sold and will be available for sale again.
  • Does not apply to delivery or assembly services
  • Does not apply to custom made furniture
  • Normal credit card fees apply

Best Price Guarantee

TERMS & CONDITIONS:

  • Product must be of the same or similar quality. (Eg 25mm top, solid backs, etc).
  • Competitors quote must be their standard price not a special discount.
  • Competitors quote must be in writing and not more than 7 days.
  • Cash, credit card, company or bank cheques only. No CODs or credit.

REFUNDS AND RETURNS:

  • We are not required to provide a refund or replacement if you change your mind.
  • But you can choose a refund or exchange if an item has major problem This is when the item:
    • has a problem that would have stopped someone from buying the item if they had known about it
    • is unsafe
    • is significantly different from the sample or description
    • doesn't do what we said it would, or what you asked for and can't be easily fixed.
  • Alternatively, you can choose to keep the item and we will compensate you for any drop in value.
  • If the problem is not major, we will repair the item within a reasonable time. If it is not repaired in a reasonable time you can choose a refund or replacement.
  • Please keep your proof of purchase - eg your receipt.

3 STEPS TO FOLLOW FOR GREAT DELIVERY:

Before ordering, please carefully check that the items that you plan to purchase will fit into the intended space in your home:

  1. Check the dimensions of the space in which the product will be placed:
    • Allow for skirting boards especially in recesses, door or window frames, and headroom under any unusual spaces such as sloping roofs.
    • When ordering an item remember to consider your Product’s size when opened.
    • Product dimensions shown are taken from the largest or widest point H = Height, W = Width, D= Depth.
  2. Measure any staircases, doorways or corridors the Product will have to pass through, including space for manoeuvring and turning:
    • This is especially important on bulky Products as they require extra space for manoeuvering during delivery and so all measurements should be carefully checked.
    • To protect your Products, wherever possible we deliver into the delivery address fully boxed and packaged.
  3. Please let us know at time of order if there are any access restrictions or special needs, which must be considered to ensure a successful delivery.
    • Our delivery vehicles can be large. Please check that they can gain safe and ample access to or immediately adjacent to the delivery address.

CONTACT MCLERNONS

Selection Centre:
188 Welshpool Road, Welshpool 6106

Mail:
sales@mclernons.com.au

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